BEAHATER Clothing Help & Support
Your Frequently Asked Questions
Here you’ll find quick answers to the most common questions about orders, returns, or general topics. If you need further assistance, our support team is always here to help.
Returns & Refunds
To exercise your right of withdrawal, register your return in our Return Portal .
- Registration: Enter your order number and email address.
- Selection: Select the items you wish to return.
- Shipping: Choose a shipping option. You can purchase our cost-effective return label with DHL Express directly in the portal or organize the shipping yourself.
We want you to be 100% satisfied with your purchase, which is why we offer a 14-day return policy for all items purchased from us.
To register a return, please use our Return Portal . Enter your order number and email address, select the items you want to return and follow the instructions. You can purchase a low-cost return label with DHL Express or organize the shipping yourself.
Please note that certain items may not be returnable due to their nature or for hygiene reasons.
Your refund will be processed once we receive and process your return.
Please note that processing may take up to 21 days. Depending on your bank and payment method, it may then take up to 3 days for the amount to be credited to your account.
If your order is not eligible for return in our Return Portal, it is probably because the 14-day return period has expired. In this case, unfortunately, we can no longer offer returns.
Care & Quality
Proper care will maintain the quality and longevity of your clothing. Always check the label for product-specific instructions. General tips:
- Wash and iron inside out: protects colors and prints.
- Gentle wash cycle at 30 degrees: With low spin speed.
- Use mild detergent: Avoid fabric softener.
- Air dry: Do not tumble dry.
- Hang flat: Shake out damp clothes to avoid wrinkles.
- Wash with similar colors: Prevents discoloration.
- Folding knitwear: Do not hang it to avoid distortion.
With proper care, you will enjoy our products for a long time.
BEAHATER – Frequently asked questions on Google
A BEAHATER hoodie combines high-quality streetwear style with a unique look. Each model is designed for comfort and design – perfect for those who want to make a statement. You can find all available hoodies in the collection .
"BEAHATER" literally means "Be a hater," but the brand represents the opposite: strength, individuality, and the courage to stand up against hate. Learn more about the meaning here .
BEAHATER is a German streetwear brand that stands for self-confidence, community, and strong statements. Discover how our community wears the style here .
Experience our styles live – we post new looks from the community daily on Instagram. Follow us here .
Real opinions, real reviews – our community loves BEAHATER! You can find all the reviews directly under each product. Discover what others are saying about our styles and get your new favorite here .